Summary
Responsible for leveraging subject matter expertise to support the Program Director for the Medical
Billing & Coding and Coding & Revenue Cycle Management programs. This role oversees the
development, maintenance, and delivery of educational services by creating and updating curriculum,
ensuring effective instruction, preparing course materials, and supervising faculty and staff. The position
also assists in overseeing online operations, including monitoring student progress, attendance, advising,
and grade reporting. Additionally, this role ensures ongoing compliance with federal, state, institutional,
and programmatic accreditation standards.

Essential Duties and Responsibilities
• Support the Program Director in managing daily operations of the Medical Billing &
Coding/Coding and Revenue Cycle Management program in a fully online environment
• Assist with coordination and oversight of online curriculum delivery, coding labs, simulations, and
applied learning activities to ensure accreditation compliance
• Support accreditation, regulatory, and certification requirements, including documentation for ABHES and other applicable agencies
• Assist with faculty onboarding, credential review, training, scheduling, and performance
documentation for online instructors
• Teach MBCC/CRCM courses as needed and support effective online curriculum delivery
• Monitor student progress, academic readiness, and eligibility for certification exams (e.g., CPC,
CCS, CBCS)
• Assist with student advising and resolution of academic or online learning concerns
• Collaborate with Career Services to support graduate placement, employer engagement, and
workforce alignment within the revenue cycle field
• Support faculty and staff responsible for online instruction and student support services
• Assist with program outreach, continuing education initiatives, and career pathway development
in Medical Billing & Coding and Revenue Cycle Management
• Ensure compliance with institutional policies and all applicable state, federal, and programmatic
regulations
• Assist the Program Director with administrative functions related to program operations and
student progression
• Analyze student performance and retention data to support continuous program improvement
• Perform other duties as assigned to support program effectiveness

Education
• Associate degree required; Bachelor’s degree preferred.

Experience
• Minimum of three (3) years of recent relevant experience in Medical Billing & Coding, Revenue
Cycle Management, or a related field.
• Prior online teaching or training experience preferred.
• Must meet all ABHES and TWC instructor qualification requirements.
Computer Skills
Must be proficient in Microsoft Office (i.e. Excel, Outlook, and Word) and data entry.
• Experience with Learning Management Systems (LMS) such as Canvas, Blackboard, or similar
platforms preferred
• Knowledge of electronic health records (EHR), practice management systems, and coding
software preferred

Certificates and Licenses
• Current relevant industry certification (e.g., CPC, CCS, CBCS) required per regulatory standards